- Part
- Door trim panel, rear driver side
- Defect
- Broken retainer clip — upper rail
- VIN
- 2C4RC1BG•PR55•••• (from label scan)
- First seen
- 14 Mar 2024
- Recurrences
- 7, across 3 model years
- Source
- FW: FW: RE: line issue — 6:12 a.m. + 3 photos, 1 label
Supplier quality intelligence — Windsor, Ontario
The forwarded email. The blurry photo. The part number somebody half‑remembers.
That's how plant-floor problems actually arrive. Liaison Portal ingests every issue email, defect photo, and part label your plants produce and builds the linked, searchable quality record your team reconstructs by hand today.
Email the founderreplies same day
Have we seen this before?
Yes — and now you can prove it. Every issue is linked to its history the moment it arrives. Recurrence surfaces itself, with the photos and dates to back it up.
I'll have to get back to you on that.
Ask in plain English — a part, a VIN, a defect, a date range — and get the answer with receipts in seconds. In the meeting, not after it.
I'll write the report up tonight.
Root-cause reports assemble themselves from the record: timeline, photos, precedent, and what worked last time. You review; you don't reconstruct.