LIAISON PORTAL parker@liaisonportal.com

Supplier quality intelligence — Windsor, Ontario

The forwarded email. The blurry photo. The part number somebody half‑remembers.

That's how plant-floor problems actually arrive. Liaison Portal ingests every issue email, defect photo, and part label your plants produce and builds the linked, searchable quality record your team reconstructs by hand today.

Email the founderreplies same day

ISSUE RECORD · IR‑2481LINKED
Part
Door trim panel, rear driver side
Defect
Broken retainer clip — upper rail
VIN
2C4RC1BG•PR55•••• (from label scan)
First seen
14 Mar 2024
Recurrences
7, across 3 model years
Source
FW: FW: RE: line issue — 6:12 a.m. + 3 photos, 1 label

Have we seen this before?

Yes — and now you can prove it. Every issue is linked to its history the moment it arrives. Recurrence surfaces itself, with the photos and dates to back it up.

I'll have to get back to you on that.

Ask in plain English — a part, a VIN, a defect, a date range — and get the answer with receipts in seconds. In the meeting, not after it.

I'll write the report up tonight.

Root-cause reports assemble themselves from the record: timeline, photos, precedent, and what worked last time. You review; you don't reconstruct.

In use in these facilities and more:

  • Flex-N-Gate
  • Magna
  • Benteler
  • Stellantis
  • Chrysler
  • Dodge
  • Thai Summit America

Real issues, real photos, real labels — every shift, across North American assembly plants.

Three generations in the corridor.

Liaison Portal is built by the third generation of a family that has represented manufacturers inside assembly plants on both sides of the Windsor–Detroit border. The plant floor isn't a market we researched — it's where we grew up.

Talk to a person.

We're early, deliberate, and hands-on with every plant we serve. parker@liaisonportal.com reaches our founder directly.